Meet Ashleigh Wheeler, the new Service Co-Ordinator at TM Machinery. Ashleigh joined the growing Leicester-based machinery distributor in November 2022 and has quickly become an integral part of TM’s Support Team.
Starting her working life as a chef, Ashleigh hung up her chef’s whites eight years later to become a project co-ordinator within the Bio-Mass Boiler industry. Whilst the two roles could be considered as different as chalk and cheese, her background as a chef stood her in good stead for the role. “To be able to function well in a commercial kitchen, you need good time-management skills and the ability to prioritise,” explains Ashleigh. “Attention to detail is really important, as well as working effectively in a team. You also need a certain level of determination to get the job done, even when the going gets tough.”
If you’re yet to speak to Ashleigh, don’t let her quiet disposition fool you. Her strong work ethic, organisational ability and great communication skills make her a great fit and have seen her hit the ground running. Now part of a tight-knit team and working closely with the Service Manager and spare parts division, Ashleigh is proving to be a great addition to the business.
Ashleigh says, “I am responsible for dealing with after-sales customer enquiries, scheduling machine services and repairs and allocating jobs to engineers. Every day is different and I like that.” She continues, “The camaraderie in the office makes it a great place to work. It speaks volumes that some people have been with the company for as long as 30 years. Being part of such a close team is something I really enjoy. We each have our own responsibilities and we’re all dedicated to doing a good job – it makes a huge difference. Knowing that I’ve achieved everything I set out to do each day motivates me. It’s been a great few months and I’m looking forward to seeing what the future brings.”
Matt Pearce, Managing Director of TM Machinery adds: “We are dedicated to providing a great service and ongoing support to our customers. To do this, we need a committed team that are focused on providing a high-quality service. Ashleigh’s experience and natural ability made her stand out from the crowd and we’re confident she will continue to thrive in this key support role.”
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